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Listed below are answers to our most commonly asked questions. You can use our search function to enter your question or simply browse through to find answers to your questions. If you have questions that are not listed here, please submit your question to us.
FAQ's for
All FAQs
Where can I see one of your vehicles?
Do you have a dealer in my area?
How do I pay?
Will you modify my existing mini-van?
Do you take trade-ins?
What extra costs will I incur?
Do you offer financing?
What types of vehicles do you modify?
Are there any tax benefits for a conversion?
How long is delivery time?
Can I lease my vehicle?
What about warranty?
Are your vehicles crash tested?
Can I fit more than one wheelchair in my van?
I don’t usually purchase a vehicle sight unseen. How can I be sure I’ll be happy with my purchase?
Can you supply vehicles meeting USA standards?
Do I have to travel to Canada to pick-up my vehicle?
Do I have to worry about importing my vehicle into the US?
What are your/my legal obligations or considerations?
What are the dimensions of the modification?
How long have you been producing wheelchair accessible conversions?
Where can I see one of your vehicles?
As the leading supplier of wheelchair accessible mini-vans, Liberty Motor Company currently has vehicles in service in hundreds of cities across North America. This includes both the private and commercial sectors. Please give us a call toll-free 1-888-578-8886 and we will arrange a local viewing if at all possible, with a local dealer.
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Do you have a dealer in my area?
Liberty is constantly expanding, and working on establishing convenient dealer locations across North America. Please contact one of our sales consultants toll-free 1-888-578-8886 and we will direct you to the nearest dealer in your area.
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How do I pay?
If your vehicle is in production or a special order, we request a deposit of 10% to your dealer to secure your purchase. The dealer will invoice you for the balance prior to shipment. Wire-transfers and cashier’s check are acceptable forms of payment. Alternative arrangements can be made upon request.
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Will you modify my existing mini-van?
Of course! Please be aware—in order to maintain our quality and safety standards, your vehicle must undergo a thorough inspection. If it does not meet the required North American safety standards, or if it has ever been in an accident that resulted in any structural damage, we cannot proceed with the conversion.
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Do you take trade-ins?
Yes. However, you may wish to sell your vehicle locally to maximize your cash return. Please contact one of our sales consultants toll-free 1-888-578-8886 to discuss your options
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What extra costs will I incur?
Shipping is the only extra cost and depends on your location in Canada and the US and the number of vehicles you purchase. Local sales taxes and/or registration fees may apply, depending on your local state or provincial laws. There are no tariffs, duties or taxes associated with the export/import of your vehicle.
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Do you offer financing?
Yes. Please click here to review your available financing and leasing options. As well, we are pleased to work with the lending institution of your choice. Please contact us at 1-888-578-8886 to learn more about financing options.
Click here to obtain funding information.
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What types of vehicles do you modify?
We modify Dodge, Chrysler, Ford and Mercury minivans.
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Are there any tax benefits for a conversion?
This varies per region. Liberty Motor Company always provides appropriate documentation to ensure any applicable tax benefits are realized.
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How long is delivery time?
Our dealers keep an inventory of modified vehicles on-hand for immediate delivery. Depending on your location, you should allow 3 to 14 days for delivery. For vehicles that are not yet converted, delivery time is between 2 and 4 weeks for Rear-Entry conversions, and 2 to 3 months for Side-Entry conversions. (times may vary. Your sales representative will be able to advise you the approximate timeframe based on any determining factors)
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Can I lease my vehicle?
Yes. There are many leasing options available to you. Please contact one of our sales consultants to discuss your options.
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What about warranty?
The balance of the original Ford/Chrysler factory warranty is maintained. Additionally, all Liberty Motor Company inventory vehicles receive a supplementary bumper-to-bumper 90-day/3,000 mile (5,000 km) warranty. Your rear-entry conversion is fully covered by our lifetime warranty. Click here to learn more. Your side-entry conversion is covered by our 3-year/60,000km limited warranty. Click here to learn more.
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Are your vehicles crash tested?
Yes. All of our vehicles are fully crash-tested and successfully comply with North American safety standards and regulations. Click here to learn more.
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Can I fit more than one wheelchair in my van?
The Rear-Entry Grand Caravan can be supplied with a long floor to accommodate 2 wheelchairs. The Side-Entry Grand Caravan can also accommodate 2 wheelchairs.
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I don’t usually purchase a vehicle sight unseen. How can I be sure I’ll be happy with my purchase?
All Liberty Motor Company vehicles come with a money-back guarantee, a bumper-to-bumper warranty and a lifetime warranty on the rear-entry conversion. As well, we can proudly provide personal references in both the private and commercial sectors.
Of course, you’re always welcome to visit one of our dealers or inspect our production facilities and take a test drive. If the distance is prohibitive, we’ll gladly provide high-resolution digital photographs of your vehicle.
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Can you supply vehicles meeting USA standards?
Absolutely! We source for you vehicles in the USA or Canada depending where you are located. For used vans from our inventory we can also convert the odometer and speedometer from km to miles or vice versa. As well, all of our vehicles are crash-tested and successfully comply with North American safety standards and regulations.
Click here to learn more.
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Do I have to travel to Canada to pick-up my vehicle?
Absolutely not! Our dealers help us handle all the logistics and can deliver your vehicle right to your door by transport truck
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Do I have to worry about importing my vehicle into the US?
No. Our staff of experts handles all aspects of shipping and importation. This means your vehicle is 100% US compliant when it arrives at your door. Due to the North American Free Trade Agreement (NAFTA), there are no tariffs, duties or taxes associated with the import of your vehicle.
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What are your/my legal obligations or considerations?
Click here to peruse our disclaimers.
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What are the dimensions of the modification?
Each of our modifications is unique to the vehicle make. Click here to learn more about our conversion features.
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How long have you been producing wheelchair accessible conversions?
In 1998, Liberty Motor Company introduced its reliable rear-entry conversion system. Today, we have thousands of vehicles in use across North America in both the private and commercial sectors.
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